Billing and Plans

Everything you need to know about ClaimPort pricing and billing.

Pricing Plans

Starter - Free

• •Up to 50 claims/month
• •1 team member
• •Basic features
• •Email support

Professional - $99/month

• •Unlimited claims
• •Up to 5 team members
• •AI features included
• •Priority support
• •Integrations

Business - $299/month

• •Unlimited claims
• •Up to 20 team members
• •Advanced AI
• •Custom workflows
• •API access
• •Phone support

Enterprise - Custom

• •Unlimited everything
• •Custom integrations
• •Dedicated support
• •SLA guarantee
• •On-premise option

Billing FAQ

How does billing work?

• •Billed monthly or annually (save 20% annually)
• •Credit card or invoice (Enterprise)
• •Charges on the same day each month

Can I change plans?

Yes, anytime:

• •Upgrades take effect immediately
• •Downgrades take effect next billing cycle
• •Prorated charges for mid-cycle changes

What happens if I exceed limits?

• •You'll receive a notification
• •Option to upgrade or wait until next cycle
• •Claims still accepted but may be queued

How do I cancel?

1. 1.Go to Settings > Billing
2. 2.Click Cancel Subscription
3. 3.Select reason and confirm
4. 4.Access continues until period ends

Do you offer refunds?

• •14-day money-back guarantee for new subscriptions
• •No refunds for partial months
• •Contact support for special circumstances

Managing Your Subscription

View Current Plan

Settings > Billing shows:

• •Current plan
• •Usage this period
• •Next billing date
• •Payment method

Update Payment Method

1. 1.Go to Settings > Billing
2. 2.Click Update Payment
3. 3.Enter new card details
4. 4.Click Save

Download Invoices

1. 1.Go to Settings > Billing
2. 2.Click Invoice History
3. 3.Download any invoice as PDF

Add Team Members

1. 1.Check your plan limits
2. 2.Go to Settings > Team
3. 3.Invite new members
4. 4.Upgrade if needed