1. Acceptance of Terms

By accessing or using ClaimPort's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

ClaimPort provides an AI-powered warranty claims management platform for e-commerce businesses. Our services include claim submission portals, AI photo analysis, dashboard analytics, and integration with popular e-commerce platforms.

3. Account Registration

To use our services, you must:

Provide accurate and complete registration information
Maintain the security of your account credentials
Notify us immediately of any unauthorized access
Be at least 18 years old or the legal age in your jurisdiction

4. Subscription and Billing

ClaimPort offers various subscription plans with different features and limits. By subscribing, you agree to:

Pay all applicable fees based on your selected plan
Authorize automatic billing for recurring charges
Accept overage charges if you exceed your plan limits
Provide accurate billing information

5. Acceptable Use

You agree not to:

Violate any applicable laws or regulations
Upload malicious content or attempt to breach security
Interfere with or disrupt our services
Use the service for fraudulent purposes
Resell or redistribute our services without authorization

6. Intellectual Property

ClaimPort and its original content, features, and functionality are owned by ClaimPort and are protected by international copyright, trademark, and other intellectual property laws. You retain ownership of data you submit through our platform.

7. Limitation of Liability

ClaimPort shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

8. Termination

We may terminate or suspend your account at any time for violations of these terms. You may cancel your subscription at any time through your account settings. Upon termination, your right to use the service will immediately cease.

9. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of significant changes via email or through the platform. Continued use after changes constitutes acceptance.

10. Contact

For questions about these Terms, please contact us at legal@claimport.io