Connecting Integrations

Connect ClaimPort to your e-commerce platform to automatically sync orders and streamline claims processing.

Supported Platforms

ClaimPort integrates with the following platforms:

• •Shopify - Full integration with order sync
• •WooCommerce - Plugin available for WordPress
• •BigCommerce - Native app integration
• •Magento - API integration
• •Custom Platforms - REST API available

Connecting Shopify

Step 1: Install the App

1. 1.In ClaimPort, go to Settings > Integrations
2. 2.Click Connect Shopify
3. 3.Enter your Shopify store URL (e.g., mystore.myshopify.com)
4. 4.Click Install App to be redirected to Shopify

Step 2: Authorize Permissions

ClaimPort requires the following permissions:

• •Read orders and products
• •Read customer information
• •Create draft orders (for replacements)

Step 3: Configure Sync Settings

• •Historical Orders: Choose how many months of past orders to import
• •Auto-Sync: Enable automatic order syncing (recommended)
• •Sync Frequency: Real-time or hourly

Connecting WooCommerce

Step 1: Install the Plugin

1. 1.Download the ClaimPort plugin from your dashboard
2. 2.In WordPress, go to Plugins > Add New > Upload
3. 3.Upload and activate the plugin

Step 2: Enter API Credentials

1. 1.In ClaimPort, go to Settings > API Keys
2. 2.Create a new API key for WooCommerce
3. 3.Copy the key and enter it in the WooCommerce plugin settings

Step 3: Test the Connection

Click Test Connection to verify everything is working. You should see a success message and your recent orders.

Troubleshooting

Orders not syncing?

• •Verify your API credentials are correct
• •Check that the integration has the required permissions
• •Ensure your store is accessible (not in maintenance mode)

Duplicate orders?

• •Check if you have multiple integrations for the same store
• •Verify the sync date range to avoid overlapping imports